768bt's Privacy Policy

768bt ("we", "our", or "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy describes what information we collect from you when you use the 768bt.cam website, register an account, or use our services, how we use it, who we share it with, and how we keep it secure.

This policy applies to all users. By using 768bt's services you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. If you have any objection, please stop using the services and contact our support team.

01 Applicability and Scope

This privacy policy applies to all of 768bt's digital services — the website, the mobile browser version, and any digital channel launched in the future. This policy applies equally to all individuals using 768bt from Bangladesh, such as:

• Active registered account holders
• Visitors browsing the website as guests
• Anyone contacting customer support
• Users completing payment transactions

This policy is limited to the 768bt.cam domain only. Third-party websites or services have their own separate privacy policies and we are not responsible for them.

02 Types of Information Collected

768bt collects various types of information, which can be divided into two main categories:

2.1 Information Provided Directly

Information you voluntarily provide:

• Full name and date of birth
• Email address
• National ID number (for KYC verification)
• bKash, Nagad, or Rocket mobile banking number
• Account password (stored in encrypted form)
• Messages and complaint details submitted to customer support

2.2 Automatically Collected Information

Information automatically collected while you use the service:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Time of entry to and exit from the website
• Pages visited and click data
• Game play history and betting patterns
• Deposit and withdrawal transaction records
• Session duration and activity logs

03 How Information Is Collected

768bt collects information in the following ways:

3.1 Registration and Login Process

When you create a new account or log in to 768bt, the information you provide is collected directly. Providing accurate information is mandatory as it is essential for your account's security and payment verification.

3.2 Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies. Detailed information on this is provided in Section 7.

3.3 Payment Processing

When making transactions through bKash, Nagad, and Rocket, the necessary financial information is collected. This information is transmitted and verified according to the security protocols of the respective mobile banking provider.

3.4 Customer Support Communications

When you contact us via our 24/7 live chat or email, a record of that conversation is kept. This is necessary for improving service quality and properly resolving your complaints.

3.5 KYC Verification Process

In certain situations as required by regulations, we conduct an identity verification (Know Your Customer — KYC) process. For this, a copy of a national ID card or passport may be collected. These documents are stored under strict security and used only for verification purposes.

04 Purposes for Using Information

We use your information for the following legitimate and necessary purposes:

4.1 Service Operation and Personalisation

• Creating, managing, and securing your account
• Login verification and identity confirmation
• Processing deposit and withdrawal transactions
• Customising your experience based on your preferences and play style
• Tracking VIP programme progress and awarding cashback rewards

4.2 Security and Fraud Prevention

• Detecting unauthorised access and hacking attempts
• Monitoring and investigating suspicious transactions
• Preventing the creation of multiple accounts
• Following anti-money laundering (AML) procedures

4.3 Communication and Support

• Responding to customer support queries
• Sending important account-related notifications
• Informing you about bonuses, promotions, and special offers (subject to your consent)

4.4 Responsible Gaming

768bt prioritises responsible gaming. We can analyse your play behaviour to identify signs of problematic gambling and provide assistance if needed. Using information for this purpose is done to protect you and other users. For more details, read our Responsible Gaming page.

4.5 Compliance with Legal Obligations

Disclosing or retaining information in accordance with applicable laws, regulatory guidelines, or court orders is our legal duty. In such cases, information may be used regardless of your consent.

05 Information Storage and Security

5.1 Retention Period

Your information is retained according to the following policy:

• Active account data — fully retained while the account remains active
• Transaction records — at least five years after account closure (for legal requirements)
• KYC documents — for the specified period after verification
• Customer support conversations — for up to three years after the issue is resolved
• Cookie logs — at the end of the session or for a maximum of 12 months

Once the specified period has passed or there is no legal requirement, data is securely deleted or anonymised in a way that makes it impossible to identify you.

5.2 Technical Security Measures

768bt has put in place the following technical measures to protect your information:

• SSL/TLS encryption — all data transmission on the website is encrypted
• Password hashing — passwords stored using the bcrypt algorithm
• Firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can access data

06 Sharing Information with Third Parties

768bt does not sell your personal information. However, information may be shared in a limited way with third parties in the situations described below:

6.1 Payment Processing Partners

Information necessary to complete transactions through bKash, Nagad, and Rocket is sent to the respective mobile banking platform. This sharing is limited to processing the transaction only, and each provider's own privacy policy applies.

6.2 Game Software Providers

We have agreements with various software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. During gameplay, game session and result data may be processed on the relevant provider's servers. However, this is limited to the minimum necessary information.

6.3 Security and Fraud Prevention Services

To ensure platform security, we work with specialist cybersecurity and fraud detection service providers. These partners operate under strict confidentiality agreements with us.

6.4 Legal Obligations

Providing information in response to a valid order from a government authority, law enforcement agency, or court may be legally required. In such cases we will try to notify you as far as possible, unless the law prohibits it.

6.5 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In that case you will be given advance notice and a new privacy policy will apply.

07 Cookies and Tracking

7.1 What Are Cookies?

Cookies are small text files stored in your browser when you visit a website. They are used to remember your preferences, maintain login sessions, and improve the website's functionality.

7.2 Types of Cookies We Use

• Essential cookies: For login sessions, security tokens, and the site's core functionality. These cannot be disabled.
• Functionality cookies: For language preferences, display settings, and a personalised experience.
• Analytics cookies: For analysing page visits, click patterns, and session data. This helps us improve our service.

7.3 Cookie Controls

Most browsers offer the option to disable cookies. However, disabling essential cookies may disrupt the site's core functionality — login, payment, and gameplay may be affected. You can delete cookies at any time from your browser settings.

08 Protection of Minors

768bt strictly does not provide services to anyone under 21 years of age. Our platform is only for those who are 21 years or older.

We verify age at the time of registration. If we receive any evidence that a user is under 21 years of age, that account will be immediately closed and all associated information will be securely deleted.

If you find out that a minor is using our platform, please notify us immediately at [email protected].

09 Your Rights

You have the following rights regarding your personal information:

9.1 Right to Access Information

You may request to know what information we hold about you at any time. Upon request we will provide a summary.

9.2 Right to Correction

If any information in your account is incorrect or incomplete, you can correct it. This can be done through account settings or by contacting customer support.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible if there are legal obligations, ongoing disputes or active transactions.

9.4 Right to Object to Processing

You may opt out of receiving marketing communications (promotional emails and notifications) at any time. Do this through account settings or by using the unsubscribe link in emails.

9.5 Right to Close Account

You may request to close your 768bt account at any time. To do so, contact us via live chat or email. Upon account closure you will be given the opportunity to withdraw any active balance and your information will be retained in accordance with the retention periods mentioned above.

9.6 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We generally aim to respond within 7 business days.

10 Contact Us

If you have any questions, comments or requests regarding this privacy policy, please contact us through the following:

The Bengali version of this policy is official. In the event of any dispute, this document will be considered authoritative. 768bt respects your privacy and is committed to making our platform the most trustworthy and secure gaming environment in Bangladesh.